Supported by leading investors
Improve Satisfaction with Offshore Agents
Using a voice filter to enhance offshore agent intelligible improves CSAT and NPS scores. Customers are more at ease as offshore agents pronounce words the way they are used to hearing them.
Reduce Support Costs
Improving offshore customer satisfaction scores makes it possible to offshore more calls, thereby significantly cutting costs. Estimate your savings using our
Cost reduction calculatorImprove sales metrics
When outbound sales agents speak more clearly, and pronounce words the way customers are used to, they are able to improve their results, increasing revenue, close rates, and qualification rates.
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Clearer Pronunciation
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Noise Cancellation
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Improve Voice Quality
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Preserve Voices
Clearer Pronunciation
Tomato.ai softens the accent of agents in real-time as they speak. The solution works for heavily and lightly accented agents. The accent heard by customers is set based on their geography.
Noise Cancellation
Tomato.ai removes background noises that are common on sales and support calls. Noise removal covers work from home noises like kids or pets, and call center noises like other agents in the background.
Improve Voice Quality
Tomato.ai clears up the voice of an agent. If the agent is hard to hear, or breathy, or choppy, the solution using AI enhances the voice. Customers then are less annoyed by such issues, which are common on calls.
Preserve Voices
Tomato.ai softens the accent while preserving the voice and rhythm of the speaker. So agents still sound like themselves but it’s as if they took classes to reduce the level of accent that they have.
Soften Accents Now
Boost offshoring customer satisfaction and close rates by making agents more intelligible and credible
