BPO Call Centers

Grow your offshoring business by using an accent softening filter

Solving the #1 and #2 problems BPOs have. Closing the quality gap with onshore agents, and helping expand the pool of qualified offshore hires.

BPOs

Supported by leading investors

Jazz
Octave
Point 72
Tribe Capital
Recursive
Cardumen

Boost Customer Satisfaction

Enhancing offshore agent intelligible improves CSAT. With improved CX offshore call centers can be sure to get more call volume from existing and new customers.

Estimate your ROI
Boost Customer Satisfaction
Expand Offshore Hiring Pool

Expand Offshore Hiring Pool

Offshore call centers have a hard time finding enough talent in market. By using an AI voice filter to soften accents of candidates they can massively scale hiring in existing markets, and in new ones

Improve sales metrics

When outbound sales agents speak more clearly, and pronounce words the way customers are used to, they are able to improve results, increasing revenue, close rates, and qualification rates.

Improve sales metrics

Clearer Pronunciation

Tomato.ai softens the accent of agents in real-time as they speak. The solution works for heavily and lightly accented agents. The accent heard by customers is set based on their geography.

Clearer Pronunciation

Improve Voice Quality

Tomato.ai clears up the voice of an agent. If the agent is hard to hear, or breathy, or choppy, the solution using AI enhances the voice. Customers then are less annoyed by such issues, which are common on calls.

Improve Voice Quality

Noise Cancellation

Tomato.ai removes background noises that are common on sales and support calls. Noise removal covers work from home noises like kids or pets, and call center noises like other agents in the background.

Noise Cancellation

Preserve Voices

Tomato.ai softens the accent while preserving the voice and rhythm of the speaker. So agents still sound like themselves but it’s as if they took classes to reduce the level of accent that they have.

Preserve Voices
Soften AccentsSoften Accents

Soften Accents Now

Boost offshoring customer satisfaction and close rates by making agents more intelligible and credible

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