5 Reasons BPOs Adopting Voice GenAI will Win

5 Reasons BPOs Adopting Voice GenAI will Win

Learn why offshore BPOs that enhance agents’ voices will have a competitive advantage

Author: Ofer Ronen

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Psychological Effect of Accents

Psychological Effect of Accents

Author: Ofer Ronen

Learn about how accents develop, and how positive versus negative biases towards certain accents affect interactions

The Top 10 Accents Liked by Americans

The Top 10 Accents Liked by Americans

Author: Ofer Ronen

Learn about the top accents which Americans find favorable, and why they like those accents

Observed Negative Effects of Accents

Observed Negative Effects of Accents

Author: Ofer Ronen

Learn how accents affect comprehension, trust, and efficiency in call centers, backed by compelling research

6 Ways to Assess Voice Generators

6 Ways to Assess Voice Generators

Author: Ofer Ronen

Learn about crucial factors to consider before choosing a voice generator, wether it is for offline use cases like content, or real-time use cases like calls.

$10M Raise Announced on The Information

$10M Raise Announced on The Information

Author: Ofer Ronen

The Information tech news site recently announced our seed funding

5 Reasons BPOs Adopting Voice GenAI will Win

5 Reasons BPOs Adopting Voice GenAI will Win

Author: Ofer Ronen

Learn why offshore BPOs that enhance agents’ voices will have a competitive advantage

Will Automation Kill Human Phone Support?

Will Automation Kill Human Phone Support?

Author: Ofer Ronen

With the rise of powerful bots, like ChatGPT, are human phone agents at risk?

5 Ways Call Centers Prioritize Solutions

5 Ways Call Centers Prioritize Solutions

Author: Ofer Ronen

Common ways call centers prioritize which solutions to implement next

Hello from Tomato.ai

Hello from Tomato.ai

Author: Ofer Ronen

The first company developing real-time accent softening that retains a person’s voice