Accent Softening API for Voice Platforms
Drop in a WebSocket connection to stream accent-softened, noise-reduced voices with minimal added latency. Built for VoIP, UCaaS, CCaaS, gaming, and live streaming platforms.
Why Tomato.ai?
Low Latency
Medium Accent 220 ms added latency (for video or voice calls)
Heavy Accent 500 ms added latency (for voice calls)
Plug & Play
No training data required
Works speaker independent across English accent types
Needs just a 10 second recording to personalize, as an optional step
Secure
Data is encrypted end-to-end in transit
Data is never stored
All models are trained on separately licensed data
“We saw a doubling of our top KPI, lead transfers to onshore agents.”
Jorge Carbonell, Owner, Prime Insurance Group
Compliance & Privacy
We take security seriously, embedding it into every layer of our product and operations to protect customer data with the highest standards.
SOC2 Type 2
BAA on Request
Coming Soon
Lift Customer KPIs
For sales and support use cases, platforms see immediate improvements in customer KPIs
Lower Handle Times
Clearer speech leads to improved comprehension, minimizing misunderstandings, lowering average handle time.
Reduce Callbacks
Agents can resolve issues in one interaction instead of repeating steps, reducing call transfers and callbacks.
Boost Sales
Familiar accents reduce bias and lead to improved over sales metrics
Boost Platform Metrics
Just as noise cancellation became a standard feature in modern voice platforms, Accent Softening is the next must-have capability. By localizing voices in real time, you can drive measurable improvements across your core business metrics.
Recurring Revenue
Turn Accent Softening into a premium add-on or upsell. Each enabled seat grows your monthly and annual recurring revenue.
Net Revenue Retention
Keep customers upgrading, not downgrading. A differentiated feature that feels indispensable improves upsell opportunities and reduces churn.
Gross Margin
Accent Softening is API-driven and highly scalable. With minimal incremental cost, each upsell adds directly to your bottom line.
Try Tomato.ai now and get 10K Free Minutes
Remove accent friction to boost CSAT, FCR, and win rates across regions, giving your teams the clarity they need to connect, close, and grow.
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Launch in more countries with clarity from day one
Accent Softening removes accent friction so customers understand agents and teammates the first time. For voice platforms, that means faster market entry, higher win rates in BPO hubs, and more paid seats across APAC, LATAM, and EMEA.
Faster country launches
When launching in a new market, Accent Softening showcases immediate KPI gains by tailoring to local dialects. Regional Indian or Filipino English can be Americanized for U.S. customers, while Latin American English can be softened for Europe, helping you prove ROI from day one.
Higher win rates in RFPs
Accent Softening gives your platform a standout feature that competitors lack. By proving clearer calls across global accents, you strengthen RFP responses, differentiate on innovation, and position your solution as the safer choice for multinational customers.
