Top Indian Accents to Know
In India, there are nearly two dozen different official languages, more than 100 languages, and hundreds of mother tongues. Start with these 6 Indian accents.
Author: Ofer Ronen
Interview with Ram Sundaram, Director of AI Development at Genesys: Exploring the Hype and Technology Driving Call Center AI
Interview with James Fan, CTO of Tomato.ai and ex-Google Cloud Speech Lead, discussing the future of AI models in the call center
Interview with Dave D'Arcy, 30+ year call center expert who has consulted RingCentral, Vodafone, Vonage, and Sky on accelerating call center performance
Discussion with Nerys Corfield, call center consultant at Sky, Vodafone, and others, on how call centers can drive better customer outcomes
Discussion with Ping Wu, the Cresta CEO, on How AI is Reshaping Customer Service
Discussion with Mark McKercher, ex-Head of Roku CX, on Leveraging AI to simplify workflows, enhance agent skills, and drive customer loyalty
Discussion with Jim Radzicki, Former CTO of Telus International on How BPOs are Leveraging AI in the Call Center
Discussion with Ofer Ronen, CEO of Tomato.ai on how BPOs can strategically leverage AI in their call centers