Help Center
Manage Tomato.ai
Licenses Tab
This tab allows managers to buy and edit licenses used to access to the solution.
Free Trial License
After signing up, a free license with 5 seats is provided to test the solution. The free license provides each seat access to the Accent Softening and Noise Cancellation solutions. During this time, it is recommended that you follow this trial playbook to maximize success.
You can also modify the Post Trial License during this trial period. Click on the tooltip to see what you selected during sign-up for the Post Trial License, then to modify it, click on the edit icon for that license and pick the updated Post Trial License in the modal that comes up.
Upgrading a License
Upgrading a license takes effect immediately, reseating the start date of the license to the current date. An upgrade can be done by editing a license and changing the parameters to those that increase the amount owed on the license, for example, by increasing the number of seats or by increasing the payment period from monthly to annually.
Downgrading a License
Downgrading a license takes effect after the current license expires. The pending change is shown in a tooltip per license. A downgrade can be done by editing a license and changing the parameters to those that decrease the amount owed on a license, for example, by decreasing the number of seats or by decreasing the payment period from annually to monthly.
Adding a License
To add a license, click on the add button, make your selections, and checkout. The license will then immediately be available for usage.